Frequently Asked Questions
Find answers to common questions about our services
All licensed prescribers (physicians, Nurse Practitioners, PAs).
Send a valid prescription and our dedicated team will reach out to your patient same day to validate demographics and set up payment.
Typically 1-3 business days. This allows our team to make sure we are following all rules and regulations to ensure your patients are receiving the highest quality product available. Same day pickup is available in certain cases.
Yes, anywhere in the state of Ohio. All medications include free shipping. Patient address is confirmed during the order process.
Of course! Ask about customized topicals for any products you do not see listed. Contact us for custom formulations.